Overview

Coinsquare is a Canadian cryptocurrency exchange used by many residents across provinces and territories. This page explains how to log in to your Coinsquare account, common problems you may encounter, and steps to recover access while keeping your account secure.

How to sign in (step-by-step)

  1. Open a modern browser and go to the official Coinsquare sign-in page (ensure the URL begins with https:// and the domain is correct).
  2. Enter the email address associated with your Coinsquare account.
  3. Type your password carefully (watch for Caps Lock). If you use a password manager, let it fill the form for you.
  4. If you have two-factor authentication (2FA) enabled, open your authenticator app and enter the current code.
  5. Click Sign In. If prompted for additional verification (device approval or biometric prompt), follow the on-screen instructions.

Tip: For the best experience in Canada, use the latest version of Chrome, Edge, Firefox, or Safari and keep system time accurate — time drift can cause 2FA codes to fail.

Two-Factor Authentication (2FA)

2FA is a crucial security layer. Coinsquare commonly supports TOTP apps such as Google Authenticator, Authy, or hardware keys. If you enabled 2FA, you must enter the one-time code when asked. Keep your recovery codes in a safe place — they’re essential if you lose access to your authenticator.

Troubleshooting common login issues

Account recovery

If you cannot access your account after trying the steps above, gather the following before contacting support to speed up recovery:

Do not share private keys, seed phrases, or full screenshots of identity documents in public channels. Use secure support channels only.

Security tips for Canadian users

  1. Enable 2FA and keep recovery codes offline.
  2. Use a strong, unique password per service and a reputable password manager.
  3. Beware of unsolicited messages asking for login info — Coinsquare will never request your password via email.
  4. Keep your operating system and browser updated, especially when handling financial accounts.